Privacy Policy

Bakelaar Jewellers Limited

Privacy Policy

Effective Date: August 1, 2025

Your privacy is important to us. This Privacy Policy outlines the practices of Bakelaar Jewellers Limited (the “Company”, “we”, “our”, and/or “us”) regarding the collection, use, and disclosure of personal information when you access our website (the “Site”) and make purchases through our e-commerce platform.

By accessing and/or using any part of the Site, you are indicating that you have read, understood, and agree to be subject to this Privacy Policy. The Company reserves the right to modify, update, remove, and/or substitute any part of this Privacy Policy at any time. We encourage you to review this Policy periodically for any changes.

1. Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to:

(a) Voluntary account creation: When you create an account on the Site, we may collect identifying information, including but not limited to your name, postal address, email address, phone numbers, and login credentials.

(b) Order processing: When you place an order with us, we will collect your payment information, billing address, shipping information, and any other details necessary to complete the transaction.

(c) Customer service: We may collect personal information from you when you contact us for support or inquiries.

(d) Automated technology: When you access the Site, the Company and/or any associated third parties may use technology, such as cookies, that automatically collects usage information, including but not limited to your Internet Protocol address, unique device identifier, system settings, searches, and links and pages interacted with on the Site. The Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of the Site.

2. Use of Personal Information

We may use your personal information for various purposes, including but not limited to:

(a) Order fulfillment and management of business operations: Your information may be used for the purposes of processing and delivering your orders, managing payments, and providing customer support.

(b) Communication: Your information may be used to facilitate communications between you and the Company regarding your orders, inquiries, promotions, and updates.

(c) Marketing: Your information may be used, with your consent, for the purposes of receiving promotional materials and advertisements from the Company that may be of interest to you. You may opt-out of such communications at any time.

3. Disclosure of Personal Information

We do not sell personal information of customers to third parties. However, we may disclose certain information with trusted third parties as described below:

(a) Service providers: We may engage third-party service providers for assistance in operating the Site, conducting business, and providing services to you (e.g., payment processors, shipping companies, etc.) as would be reasonably required to provide the goods and services for which you have contracted.

(b) Legal compliance: We may disclose your personal information as required by law, in response to legal proceedings, or to protect our rights and the rights of others.

4. Privacy Management and Customer Rights

To manage your privacy online with respect to the Site, you may exercise the following rights:

(a) Access to information: You have the right to request access to and review any personal information that you have shared with the Company.

(b) Correction: You have the right to request that any personal information you have determined to be inaccurate be corrected.

(c) Deletion: You have the right to request the deletion of the personal information collected by us, subject to circumstances where we are legally permitted or required to retain certain information.

(d) Withdrawal of consent: You have the right to withdraw your consent for us process your personal information at any time, subject to legal and contractual restrictions.

To exercise any of the above rights, please contact us using the information provided below.

5. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bakelaar Jewellers

160 Main Street W

Listowel, ON N4W 1A1

Phone: 519-291-3280

Email: sales@bakelaarjewellers.ca